Refund policy

Cancellation Policy:

Vissco Next believes in helping its customers as much as possible, and has therefore a liberal Cancellation Policy. Under this Policy – Cancellations will be considered only if the request is made within 12 hours of placing an order. However, the Cancellation Request will not be entertained if the orders have been communicated to the Warehouse / Vendors / Merchants and they have initiated the process of shipping themselves.

Replacement Policy:

Replacement will be considered only if the request is made within 7 days of receiving the Order, except for our non-returnable products and high-value products. The replacement will take place on thorough inspection of the product.

If there is any issue with respect to size or color, we promise to get it replaced as per the product availability.

In case you feel that the product received is not as shown on the Website or as per your expectations, you must bring it to the notice of our Customer Service within 7 days of receiving the product. The Customer Service Team will look into your complaint and will take an appropriate decision such that neither of our customers receive unsatisfactory products.

Please note the Replacement policy requires customers to return the product to our Warehouse before a replacement can be issued; and the shipping costs will be the responsibility of the customer.

We will send you a confirmation email as soon as we receive the Product. At any time, you can track the status of your Replacement on our Website.

 Return Policy:

Please note that Vissco products once purchased will not be refunded or replaced with another product.

In case of size issues or product defects, kindly bring it to the attention of our Customer Success Team within 7 days of product delivery & we promise to get the same replaced.